Accessibility Statement

(website content)

Last updated: October 2026

FreshWay Foodmart wants every customer, including people with visual, hearing, physical, or cognitive disabilities, to be able to use this website easily.

Our goal

This website is designed and checked to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as required for websites under Ontario's Accessibility for Ontarians with Disabilities Act (AODA).

What we have done

• The whole site works with a keyboard alone (Tab, Enter, Esc), including the menu, the flyer viewer, and our forms. A clear outline shows where you are on the page.
• Text and background colours meet contrast requirements, and text can be enlarged to 200% and still be read.
• Images have text descriptions that screen readers can read aloud.
• Every form field is labelled. If something is missing or wrong, the message appears next to the field and is announced by screen readers.
• The site is available in Traditional Chinese, Simplified Chinese, and English, and each page declares its language so screen readers use the right pronunciation.
• Besides the flyer images, each weekly flyer has "Highlights (text version)" listing the main specials.

Known limitations

We are still working on the following. If any of them affects you, please contact us and we will give you the same information another way:

• Flyer images: Our flyers contain many prices and products, so the image descriptions only summarize them. See "Highlights (text version)" for the main specials, or call the store and our staff will read the prices to you.
• Embedded map: The map on our store page is provided by a third party, and we cannot change how it works. The store address, opening hours, and "Getting here and parking" are also listed as text on the same page.
• Flyer PDF: The PDF is produced by a design company and may not be fully readable by screen readers.

Other formats and support

If you need information from this website in another way, such as having our staff read the flyer prices to you or receiving a plain-text version, please contact us. We will arrange it as soon as possible, at no cost.

Feedback and contact

If you have trouble using this website, or have any suggestions about accessibility, please tell us:

• Phone: 905-305-7776
• Email: freshwaymarkham@gmail.com
• The "Contact Us" form on this website
• In person at our store: 3275 Hwy 7, Markham, ON L3R 3P9 (First Markham Place)

We will reply within 5 business days and let you know how we will address it.